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Mustek Scan Express A3 1200 Pro USB Large Format Scanner
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List Price: $179.99
Our Price: $179.52
Your Save: $ 0.47 ( 0% )
Recent Price Activity
Availability: In stock soon. Order now to get in line. First come, first served.
 *Eligible orders over $25 ship free
Manufacturer: Mustek
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Average Customer Rating:   
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Binding: Electronics
Brand: Mustek
Color: silver
EAN: 0748011223512
Feature: A3-Sized Scanning (297mm(H) X 420mm(V))
Is Autographed: 0
Is Memorabilia: 0
Label: Mustek
Manufacturer: Mustek
Model: ScanExpress A3 USB
Publisher: Mustek
Studio: Mustek
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Features
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A3-Sized Scanning (297mm(H) X 420mm(V))
Color CIS Flatbed
Quick and easy USB interface
Multiple functions include Scan, Copy, E-Mail, Fax and OCR
Valuable Software Packages included
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Spotlight customer reviews:
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Customer Rating:
Summary: I got what i paid for
Comment: The mustek 11x17/A3 scanner is a reasonably priced alternative to the higher end, more expensive A3 professional scanners on the market.
That being said, you get what you pay for. Paying $1000 or more for a high quality A3 scanner you expect to get a quality return for your investment. Paying $100 for an A3 you can expect to get dubious quality for your investment.
If you need a professional performance scanner then you'd be better off paying the premium for a more expensive model. If this scanner's purpose is for home/family/private use and 'high' quality is not a priority then this scanner will meet all of your needs
Customer Rating:
Summary: Displeased with Mustek as a whole.
Comment: My wife received this scanner as a birthday present, but unfortunately the scanner ended up being defective - images were blurry, had a lot of artifacting, and half the image was lighter than the other in most cases. I had a difficult time getting through to Mustek's customer support (they NEVER replied to the three emails I sent, and it was difficult to talk to them over the phone).
When I finally got through to someone, they were very unfriendly with me over the phone, they refused to issue an RMA on the scanner until I snail-mailed or faxed them a copy of my father-in-law's Amazon.com receipt (they would not accept an order number or a copy of the receipt via email), and then they sent me a rather unfriendly email with shipping details. Mustek is not paying for shipping like most companies do with under-warranty products, and they insisted several times that if I send *anything* (even the box) that they didn't specifically ask for, I will not get it back.
While I know some of this is standard operating procedure, I'm more put off by how unfriendly this company has been and how inconvenienced they seem as a result of our having received a defective product. We will not be doing business with this company again, and if we're not completely satisfied with the replacement, we will be asking Amazon to take this scanner back for a refund.
Customer Rating:
Summary: Hardware Ok - Software Mickey Mouse
Comment: A3 1200 offers size at a low cost but little else. Software is the worst I've seen. While it works, it has serious limitations and I've been unable to use a hi quality program's twain driver to work around these issues. Their driver locks you into sub-par software. In my home office I use a Canon flatbed and a Fujitsu PDF scanner and am very familiar with scanning and quality scanning software.
Recommend this scanner only as a 2nd scanner for very specific large format jobs. Then plan on reprocessing the image through quality software for an acceptable finished product.
Customer Rating:
Summary: Improvement over the USB A3? NO.
Comment: My older Mustek A3 went down - bad scanner bar. No way would Mustek sell me a new bar so I had to buy a new scanner. Decided to try the "newer" version. This is a big disappointment.
1) The software isn't as easy to use. It has some new default settings that return to default every time you change anything! Of course I don't want the default settings.
2) With Acrobat 8 this one waits until Acrobat has "processed" the scan before returning the scan bar to rest position - slows down scanning.
3) Mine arrived with the scan bar to PC Board wire ribbon installed incorrectly. The scanner wouldn't make a full pass.
4) The twain driver loses it's percentage reading every time the scan bar passes halfway on an A3 size scan. Eventually it comes back but it is bothersome.
5) The scan bar isn't perpendicular to the scan direction so everything comes out trapezoidal! That's not good when you need an accurate, square scan!
6) Mustek support never has been good - that hasn't changed a bit.
7) It took three (yes, everything was uninstalled before the installs) before the thing would work. Locked up Acrobat, wouldn't scan into other programs, etc.
8) Never have figured out about the "network" scanner settings - no computers (three on the home network) show up in the useable computers.
Scan quality is good except for the not being square issue and it is one of the least expensive A3 sized scanners available but my suggestion is to go for the older USB A3 1200 and forget the PRO until Mustek gets their act together (I would not recommend holding your breath).
Customer Rating:
Summary: EXCELLENT PRODUCT
Comment: I was extremely pleased with this scanner. It is easy to use and does a wonderful job. Scanners of this size are not easy to find for a reasonable price and I don't think a more expensive one could be any better. This scanner enabled me to scan several large documents that could never have been scanned on a regular scanner. It took a few minutes to learn how to get to the screen to customize my settings and save the files where I wanted, but once I saw how to do it there was no problem at all. It does have a large footprint because it has to in order to do the job, but fits perfectly on top of a two drawer file cabinet. I put some non skid fabric underneath so it would not slide around. Since it is such a good scanner, I am considering buying a second one to keep as a backup in case this one ever stops working. I hope Amazon continues to have these in stock for a long time.
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