Customer Rating: 
Summary: No Control
Comment: This is a great product if the company using it wants limited control over, not just design, but also functionality. I bought this product with the assumption that it would help me to better design and control my ecommerce sight and as the book tells it, grow. The control is primarily a place called www.ecplace.com. This product should be advertised as an ecommerce interface to a third party vendor to market your ecommerce sight. When attempting to use the created product I found this ecplace site controls the transactions. Also, the enquiry form was actually at www.ecplace.com, even though while building the site or reading the book makes no mention that the product is sharing pages with a company on the net. I give this software a very low mark for the fact that it should be advertised as an interface and not a true ecommerce production tool. Smells of follow on expenses that small or new businesses doesn't need. I would stay clear of it.
Customer Rating:
Summary: totally brilliant
Comment: I contacted a few web developers to set up an e-commerce web site with my current company and received quotes ranging in the thousands! I was then recommended ecBuilder, and it has been excellent for me! for under $ I was prompted through 12 screens from company information to catalog items to what design template and colour scheme I would like to pick. In a short afternoon I had my 100 catalog items set up with shopping cart etc. to start selling. I loved the fact that the SSL security was provided with the product and hosted by the manufacturer. I have finally been using my scanner at home, and updating my catalog items and pictures regularly. In one click I can simply change the price of one item to a sale item! very dynamic and I totally recommend this product to anyone who wants to get on the e-commerce train!
I hear that their new version ecBuilder Pro 4.5 supports real time transactions and up to 5000 catalog items and I will be upgrading very soon.
I am also able to export my ecOrderdesk into my contact manager Maximizer 5.0 in turn keeping up good customer relations!
Brilliant Multiactive Software, keep up the good work!
